DALLAS — After a computer glitch left thousands of American Airlines flights without pilots to fly them through the end of July, the Fort Worth-based airline will now pay its pilots triple their normal wages to add affected flights to their schedules.
The Allied Pilots Association union said Wednesday that its board ratified an agreement with American Airlines, which includes extra pay for the trips affected by the glitch.
In a statement over the weekend, American Airlines confirmed there was a technical issue with the company's "pilot trip trading system" that allowed pilots to drop their scheduled flights.
"As a result of this technical glitch, certain trip trading transactions were able to be processed when it shouldn't have been permitted," the statement read.
According to a report from ABC News, the American Airlines pilots' union said the issue affected at least 12,000 flights from July 3 through the end of the month.
In their statement, the airline said: "We already have restored the vast majority of the affected trips and do not anticipate any operational impact because of this issue."
American Airlines did not specify how many flights were affected by the glitch.
In the APA letter, the union said pilots "who had trips placed on their schedules as a result of the snafu should fly those trips."
"Pilots who still desire to drop or trade these trips may do so using normal trip-trading tools. The pilot who actually flies the sequence will receive the 200% premium," the letter reads. "The APA Scheduling Committee will be posting a full list of the sequence numbers that carry the 300% value."
This comes after American Airlines already announced pilot raises of nearly 17% by the end of 2024. For more details on the salary raises announced this month, click here.
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