DALLAS — As of September 14, Dallas Love Field’s transportation network pick-up area has been officially relocated from the airport’s lower-level roadway to the adjacent Garage B’s Level One.
This means you'll have to head to Garage B to catch any app-based rideshares (Lyft, Uber, and Wingz) taxis, peer-to-peer luxury vehicles and limousines for hire.
(The Dallas-based rideshare company Alto is the lone exception; that company won a bid with Love Field that will allow their drivers to continue to pickup curbside.)
The airport says the change in pickup locations is aimed at alleviating curbside congestion at the terminal.
Meaning? Moving forward, transportation network drivers will only be allowed to stage and pick up passengers on the south end of level one in Garage B. Repeat violations will result in penalties for the rideshare companies.
To see how much extra time this will result in travelers being able to reach their rides, WFAA reporter Sydney Persing walked from baggage claim to the new pick-up area in Garage B. As you can see, the walk took her nine minutes:
DART and all shuttle buses will continue to pick up and drop off on the lower-level roadway, Love Field said. Family and friends can still pick passengers up from this area as well.
Notably, this change only applies to picking passengers up. Flyers can still get dropped off curbside by taxis, Ubers, etc.
Passengers requiring special assistance will continue receiving prearranged accommodation for their pick-ups, Love Field said.