DALLAS — Some residents are complaining after getting their bills from Atmos Energy this month, showing statements much higher than normal.
People arguing over the bills are saying their bills are hundreds of dollars more than usual in some cases.
This comes more than a week after Atmos Energy went to the Dallas City Council to ask them to approve a rate increase.
"Current rates don't allow us to begin recovering the additional spending incurred in 2023 to support safety and reliability," Atmos stated in a filing to the city.
The energy provider is asking council members for an increase of $47.9 million in annual revenues from the city, which would be a monthly increase of about 14.98% per month for residential customers, or about $13.72 more per month.
If approved, this new rate would take effect on June 1.
City staff are reviewing the proposal. The deadline to approve the increase is May 26.
Residents who don't agree with their bill can request for an actual meter reading from Atmos. The way to begin the process is by calling 888-286-6700.
Federal complaints about your gas bill can also be filed through the Texas Railroad Commission here.