COPPELL, Texas — The city of Coppell's water supply has been restored following a power outage on Wednesday morning, and a boil water notice has been lifted, city officials said.
Officials on Wednesday said that the city entered stage 5 of its water conservation plan and that water should be used for emergencies. A power outage had occurred at the Village Parkway Pump Station after, ONCOR said, a 4 a.m. car crash downed a power line.
A boil water notice was also issued for the city. All customers of the Coppell's public water system were asked to boil their water before using it to wash their hands or face, brush their teeth, drink, etc.
In an update just before 3 p.m., the city said power was restored at the pump station and that the water supply is being replenished. However, the boil water notice remained in effect until Thursday.
Just before 11 a.m. Thursday, the city lifted the boil notice after receiving water sample results from the Trinity River Authority -- which were deemed safe by Texas Commission on Environmental Quality requirements.
After the reduced water pressure from the outage, residents and businesses were dealing with buildup of air in their water lines.
Todd Kerr owns J. Macklin's Grill about a mile from the pump station and said he got a text Wednesday morning alerting the issue.
“We had low water pressure so none of the sinks works, nothing else worked," Kerr said. "A trickle. Some worked. Some didn’t, but it was a trickle.”
Down the street, Jesse Guerrero at Ole's Neighborhood Tex-Mex said he wasn't aware of the outage until his chef noticed low water pressure while prepping food.
“I said, 'Let me check my email, I’m pretty sure I’ve got my receipt where I paid', and sure enough I saw the email from the city of Coppell," he said. “If he wouldn’t have called me, I probably would’ve gone days without checking the email.”
The city offered free bottled water to affected residents at the Cozby Library at 177 N. Heartz Road until 8 p.m. Wednesday. One case was available per household.
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