DALLAS — Online brokerages, including North Texas-based Charles Schwab, as well as Fidelity Investments, TD Ameritrade, and Vanguard are reporting technical issues for thousands of users Monday amid a global markets selloff, according to outage tracking website downdetector.com.
As of around 9 a.m., downdetector.com reported outages for nearly 15,000 Charles Schwab users, slightly more than 3,500 outages among Fidelity Investments users, nearly 3,000 outages among Vanguard users, and nearly 1,800 outages among TD Ameritrade users.
Charles Schwab officials confirmed the company was dealing with technical problems Monday morning.
“Due to a technical issue, some clients may have difficulty logging in to Schwab platforms,” Charles Schab posted on their official X account Monday morning. “Please accept our apologies as our teams work to resolve the issue as quickly as possible. Hold times may be longer than usual.”
Charles Schwab reported the issue was resolved shortly after 11:30 a.m. and asked anyone still experiencing issues logging in to call 1-800-435-4000.
In response to some customers reporting technical issues, Fidelity Investment’s official X account responded, saying around 10 a.m. Monday that the issue is resolved.
“We are aware some customers may have experienced issues logging in to Fidelity platforms earlier today. This is now resolved,” Their post read.
Smaller outages were also reported at Robinhood and E-Trade, according to downdetector.com.
The news came amid a selloff for financial markets around the world, with the Dow Jones Industrial Average down 956 as of 10:10 a.m. Eastern time, or 2.4%, the S&P 500 down by 3.1% in m morning trading, and the Nasdaq composite sliding 4%.
